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Bill Way's avatar

Less training of adjusters? The same is now often true of underwriters and brokers. The blind leading the blind? Sometimes it feels that way. The best employees really stand out.

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Barry Zalma's avatar

Unfortunately it is rampant in the entire insurance industry. Agents, brokers, underwriters, adjusters, insurance claims management, and insurers just don't seem to know the business and don't want to learn.

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